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Enterprise Governed Logistics 

Managed transportation with clear responsibility.

Through JTR’s Governed Transportation Program, we coordinate transportation providers, manage exceptions and support decisions within an agreed scope. Your policies and decision rights define the boundaries. JTR remains accountable for its program responsibilities and defined outcomes.
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Transportation costs extend beyond the freight rate. Delays, damage and work-arounds can affect multiple departments. JTR’s Governed Transportation Program brings provider coordination, exception ownership and performance review into an agreed scope.

99.7 % OTIF  |  0.02 % damage  |  −12 % TLR in first 90 days

Provider Coordination

Coordinate approved providers around agreed service requirements, responsibilities and operating constraints.

Exception Ownership

Define who responds to disruptions, who can approve changes and when escalation is required.

Performance Review

Review service results, exceptions and available cost evidence against agreed program measures.

Frequently Asked Questions 

Customer Experience

Improving Equipment Returns

Lifting Gear Hire

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“Superior service is a core of who we are. We needed a partner who felt the same way”

​— Tony Fisceli, President, Lifting Gear Hire

The Challenge

Rental equipment was being returned to the wrong locations, arriving late or carrying incorrect labels. These problems affected equipment availability for the next rental.

JTR’s Work

JTR worked with Lifting Gear Hire to redesign the returns process and introduce technology for real-time equipment visibility. The work addressed how equipment moved back through the network and how its location was tracked.

Why It Mattered

For a rental business, the return journey affects the next customer commitment. Transportation planning needs to account for where equipment must be, when it is needed and the consequences when a return goes off track.

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